Track your order

You can track your order via the tracking number you receive by email. You will receive this automatically after you have placed an order.

FAQ

HOW DO I TRACK MY ORDER?

You will receive an email with tracking information. After you receive the shipping email, you will find detailed tracking information to follow the progress of your order. Simply use the provided tracking information to track your package via our shipping partner's website.

HOW LONG WILL IT TAKE TO RECEIVE MY ORDER?

We always strive to deliver your package with the best carrier and service for your country. All information about shipping times and rates per country can be found on our shipping page.

WAAROM DUURT HET 5 TOT 8 DAGEN VOOR IK MIJN ITEM HEB?

Dit product wordt speciaal voor u gemaakt zodra u een bestelling plaatst, daarom duurt het iets langer voordat we het bij u afleveren. Producten op aanvraag maken in plaats van in bulk helpt overproductie te verminderen, dus bedankt voor het maken van weloverwogen aankoopbeslissingen!

MY DELIVERY IS MISSING/LATE.

Send us an email at info@zone369.com . Our friendly customer service will sort this out for you and ensure you receive your order.

HOW CAN I RETURN A PRODUCT?

Returns are easy! Here’s what you need to do:

  1. Please send an email to info@zone369.com within 14 days of receiving your order, stating that you wish to exchange one or more products.
  2. Our team will provide you with return instructions immediately.
  3. Please follow the instructions provided to complete the return process

OTHER QUESTIONS?

Our team is ready to assist you, contact us at info@zone369.com.

Link to FAQ Page here