Delivery
All our products are shipped to you from Belgium via a secure, trackable shipping method. We offer free shipping on orders over €100/€150, depending on your region. No code needed; free shipping is applied at checkout and includes import duties.
Orders cannot be cancelled or modified after the order has been placed. Please allow 1-2 business days for your order to be processed. Once your order has been shipped, you will receive your track & trace link via email and you can expect your order according to the timeline below. Please note that delivery times are estimated.
Free shipping:
- For all orders over €100 for the Netherlands, Belgium, Germany.
- For all orders over €150 for the rest of Europe.
For orders below the thresholds mentioned above, the following shipping costs apply:
|
Country / Region |
Postage costs |
Delivery time |
|
Nederland/België |
€5,99 |
1-2 workdays |
|
Germany |
€6,99 |
1-2 workdays |
|
France |
€6,99 |
2-5 workdays |
|
Spain |
€9,99 |
2-5 workdays |
|
Italy |
€10,99 |
2-5 workdays |
|
Austria |
€10,99 |
2-5 workdays |
|
Poland |
€10,99 |
2-5 workdays |
|
Portugal |
€11,99 |
2-5 workdays |
|
Switzerland |
€15,99 |
2-5 workdays |
|
Rest of Europe |
€10,99 |
2-5 workdays |
Please note that during promotional periods, processing and shipping times may increase due to high order volume.
ZONE 369 ships on business days only (Monday through Friday, excluding holidays). Orders placed over the weekend will be processed the following business day.
If your package arrives damaged as a result of shipping, please email zone.369.limited@gmail.com within 5 business days and attach photos of the damage so we can assist you further.