Track your order
You can track your order using the tracking number you receive by email. This will be sent to you automatically after you’ve placed your order.
"Crafted with care. Delivered with precision."
YOUR QUESTIONS. OUR TRUTH.
HOW CAN I TRACK MY ORDER?
Once your order ships, you’ll receive a tracking link via email.
HOW LONG DOES DELIVERY TAKE TO MY COUNTRY?
Orders are made-to-order and typically ship within 5–10 business days. Delivery time depends on your region and carrier speed.
WHY DOES IT TAKE 5 TO 10 DAYS TO RECEIVE MY ITEM?
Each item is made specifically for you when you place an order, which means it takes a little longer to deliver. Producing items on demand helps reduce overproduction, so thank you for making conscious purchasing decisions.
MY DELIVERY IS MISSING/LATE.
Send us an email at info@zone369.com. Our friendly customer service team will handle this for you and ensure you receive your order. here
HOW CAN I RETURN A PRODUCT?
Returns are easy! Here's what you need to do:
- Within 14 days of receiving your order, email info@zone369.com stating that you'd like to exchange one or more products.
- Our team will immediately provide you with return instructions.
- Follow the provided instructions to complete the return process.